About us - Cultivating Success Through Care and Connection
For over two decades, Jonathan Brackman has been deeply connected—to restaurants, the food industry, and the people who bring it to life. Today, The Brackman Group stands as a leading hospitality consulting firm with a global presence, dedicated to crafting comprehensive strategies and embracing diverse perspectives within the restaurant and hospitality sectors.
At the heart of our mission is a core belief: the first guests we serve are our employees. We inspire our clients to recognize that by truly caring for their people, they are laying the foundation for long-term success.
The well-being and dedication of a team are essential to creating an environment where both employees and guests feel valued. By fostering spaces where staff feel like integral parts of the business, we help restaurants and hospitality businesses achieve operational excellence, strengthen connections, and create memorable experiences. Ultimately, people are the key to every successful dining experience.
- Increased Average Wellness Scores
- 41 → 89
- Average Employee Retention Rate
- 50% → 90%
- Average Increase In Revenue
- 31%
To win in the marketplace you must first win in the workplace.
- Doug Conant
Our culture - Lead with Purpose, Serve with Heart
We are a group of like-minded people who share the same core values.
- Collaborative Leadership. We foster open dialogue and shared decision-making, ensuring every voice is heard.
- Employee Empowerment. Our team thrives on autonomy and support, with opportunities for growth and ownership.
- Mutual Respect and Trust. We build strong relationships through transparency, respect, and trust, creating a supportive work environment.
We'd love to hear about your restaurant!
Our office
- Boston Office
28 Church Street Ste. 14 #5227
Winchester, MA 01890